Zen Problems

I sent my micro away a few weeks back because it had a firmware error. I searched the forum for anybody else with the same problems. I didnt find any so I got in touch with creative who may have taken a while to deliver and diagnose the problem but they did the job well! I sent of my 5gb black micro which I bought a few weeks previous when I was away in florida. They sent me a brand new silver 6gb version with the playsforsure firmware, at no charge except from postage. The new Zen is great and I would recommend upgrading for the extra gigabyte of memory! The new firmware is really worth downloading, especially if you are a Napster user!
The Message in this pathetic tale is that if your Zen packs up and it seems like you've wasted all that money, there is plenty you can do about it. Search the forum then if theres nothing of any use on there (doubtful) Get in touch with creative and they'll sort you out!
They are 100% better than apple for customer support and personally their products are better than apple's aswell. The I-pod suffers from weak batteries and dodgy screens ontop of being quite fragile. The only problems I've found with the micro have been caused by carelessness and being dropped! (not in my case) I now protect my zen with my altoids case which I showed you how to make in a previous post!
Look after your Zen and it will look after you!